New Market Police Station, Kolkata
133/2, S.N. Banerjee Road, Kolkata-700013,Kolkata, West Bengal– 700013
Quick Answer
New Market Police Station is a police station located in 133/2, S.N. Banerjee Road, Kolkata-700013, Kolkata, Kolkata district, West Bengal (PIN: 700013). The listed contact number is 033-2217-7397.Source: Kolkata Police / wbxpress.com · Last checked: 2026-09-12.
Location & Address
- Full Address
- 133/2, S.N. Banerjee Road, Kolkata-700013
- City
- Kolkata
- District
- Kolkata
- State
- West Bengal
- PIN Code
- 700013
Location Map
Exact coordinates for this station are not yet in our index.
Contact Information
About Police Stations in Kolkata
Police stations in Kolkata operate 24 hours a day, 7 days a week. They handle emergency response, FIR registration, NC reports, lost property, and more.
Data Source
Information sourced from: Kolkata Police / wbxpress.com
Data confidence: medium. Last verified: 2026-09-12.
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About New Market Police Station
New Market Police Station is a local police station serving the 133/2, S.N. Banerjee Road, Kolkata-700013 area of Kolkata in Kolkata district, West Bengal. It falls within PIN code 700013. Like every police station in India it operates twenty-four hours a day, every day of the year, including public holidays.
Command of New Market Police Station rests with a Station House Officer — an Inspector in a built-up area like Kolkata, or a Sub-Inspector in a smaller posting. Both ranks can register an FIR, so you do not need to wait for a particular officer to be on duty before a cognizable offence is recorded.
Because Kolkata district covers both dense residential pockets and commercial stretches, the mix of work reaching New Market Police Station ranges from property offences and vehicle theft to verification paperwork and neighbour disputes.
The listed landline for New Market Police Station is 033-2217-7397. Use it for non-urgent enquiries — to confirm the station is handling your matter, to ask which documents to bring, or to check whether a particular officer is on duty. Station landlines are not staffed the way an emergency line is, so for anything urgent dial 100 or 112 instead, which routes you to a control room that can dispatch the nearest available unit.
Every service described below is provided free of charge. No officer at New Market Police Station or anywhere else is entitled to charge you a fee for registering a complaint, recording a lost-property report, issuing your copy of an FIR or NC, or carrying out address verification.
Services Available at New Market Police Station
A police station handles a far wider range of everyday civic work than most people expect. These are the services New Market Police Station provides to residents of Kolkata and the surrounding Kolkata area.
Registering an FIR
For any cognizable offence — theft, burglary, assault, fraud, criminal intimidation — New Market Police Station must register a First Information Report under Section 173 BNSS. You are entitled to a free copy before you leave.
Filing an NC
Non-cognizable matters and lost property are recorded as an NC entry. This is what residents of Kolkata most often need when a phone, wallet, passport or set of vehicle documents goes missing.
Women's helpdesk
New Market Police Station is required to run a women's helpdesk, and a statement about a sexual offence must be recorded by a woman officer — at a place of the survivor's choosing, including her own home.
Passport & address verification
Passport applications from PIN 700013 are routed here for verification. The beat constable will visit your address, so keep photo ID, a utility bill and any rental agreement ready.
Tenant & staff verification
Landlords in Kolkata can submit tenant verification here, as can households engaging drivers, domestic workers or security staff. The service is free.
Cybercrime complaints
Online fraud can be reported at New Market Police Station regardless of where the offender is located. Call 1930 first — the freeze window on transferred funds is measured in minutes, not days.
Lost & found reports
Lost documents and belongings are logged and a report issued. Banks, insurers, the RTO and the passport office all require this copy before issuing any duplicate.
Traffic & accident reports
Road accidents within the Kolkata jurisdiction are recorded here. For an accident in progress call 112 first — the control room dispatches both police and ambulance.
Senior citizen assistance
Most state forces maintain a senior-citizen register and conduct welfare visits. Elderly residents living alone near Kolkata can ask to be added at the front desk.
Visiting New Market Police Station: What to Expect
Getting there. The station is located at 133/2, S.N. Banerjee Road, Kolkata-700013. Exact coordinates are not yet in our index, so search for the station by name in your maps application before setting out.
When to go. New Market Police Station is open around the clock, but it is not equally busy around the clock. Mid-morning, roughly between ten and one, is the peak for walk-in complaints and verification queries. If your matter is not urgent, arriving early in the morning or in the late afternoon usually means a shorter wait and an officer with more time to hear you properly.
Who you will meet. Your first contact is the duty officer at the front desk. Explain your matter briefly and they will direct you — to the writer for a report, to the women's helpdesk, or to the SHO for something more serious. If you are unsure whom you need, always start at the front desk rather than wandering the building.
How long it takes. A straightforward lost-property NC generally takes fifteen to thirty minutes. An FIR takes longer, because the officer must record your statement in full and read it back to you. Verification paperwork is usually submitted in a few minutes, with the actual field visit following days later.
Language. You are entitled to have your statement recorded in a language you understand, and to have it read back to you before you sign. Never sign a statement you have not understood, and never sign a blank sheet.
What to carry with you
- A government photo ID — Aadhaar, driving licence, voter card or passport
- Any documents relating to your matter: bills, receipts, agreements, prescriptions
- Photographs or screenshots, with the originals kept on your device
- Names and phone numbers of any witnesses
- A written summary of what happened, with dates and times, so nothing is forgotten
- A pen — and a second copy of anything you are handing over
Other Police Stations Near New Market Police Station
If New Market Police Station is not the right jurisdiction for your matter, or you simply need a station closer to where you are right now, these other stations serve Kolkata and the surrounding area. Remember that under Zero FIR any of them must record a cognizable complaint regardless of where the offence took place.
What Is an NC at New Market Police Station?
NC stands for Non-Cognizable, and no other piece of station vocabulary causes as much confusion. An NC is a formal register entry recording that you reported something — for an offence where police cannot investigate or arrest without a magistrate's permission.
What decides the category is the gravity of the offence in law, not how serious it feels. Minor assault without injury, public nuisance, defamation, simple trespass and most neighbour disputes are non-cognizable. Because the power to arrest is a serious intrusion, the law reserves it for graver crimes.
In practice most NCs filed in Kolkata are not disputes at all — they are lost property. The copy you receive is what your insurer, bank, the RTO or the passport office will demand before issuing a duplicate. Our lost and found guide covers what to do for each document type.
If a station says your matter is “only an NC” but you believe a cognizable offence occurred, say so politely and ask for the refusal in writing. You can then escalate to the Superintendent of Police, or apply to a magistrate under Section 175(3) BNSS.
Commonly filed as an NC in Kolkata
- A minor boundary or parking dispute with a neighbour
- Lost academic certificates or mark sheets
- A lost cheque book or bank passbook
- Missing vehicle registration or insurance papers
- A lost mobile phone, wallet or handbag
| Aspect | FIR (Cognizable) | NC (Non-Cognizable) |
|---|---|---|
| Typical offences | Theft, assault, burglary, fraud, kidnapping | Lost property, nuisance, minor disputes, defamation |
| Governing provision | Sec. 173 BNSS | Sec. 174 BNSS |
| Goes to court as | Chargesheet or closure report | Only if a magistrate orders inquiry |
| Can police refuse? | No, for a cognizable offence | They must still record the entry |
| Investigation starts | Immediately | Only after a magistrate's order |
| Arrest without warrant | Permitted | Not permitted |
What Is an FIR and How Do I Register One at New Market Police Station?
An FIR — First Information Report — is the document that sets the criminal justice system in motion. It is recorded under Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023, which replaced Section 154 of the old Code of Criminal Procedure. Until an FIR exists the police have no legal basis to investigate, arrest, or seize evidence.
An FIR can only be registered for a cognizable offence — one serious enough that police may arrest without a magistrate's warrant. Theft, burglary, assault causing hurt, kidnapping, rioting and murder all qualify. For anything less serious a station such as New Market Police Station records a Non-Cognizable entry instead.
You need no lawyer, no stamp paper, no written application and no fee. Walk in, tell the duty officer what happened, and they must write it down, read it back to you in a language you understand, and take your signature or thumb impression.
The one thing never to skip is your free copy. Section 173(2) BNSS entitles every informant to a copy at no cost — anyone asking you to pay is acting unlawfully. Note the FIR number, the date and the recording officer's name; you will need all three for insurance, for court, and for every follow-up. If a station refuses outright, our complaint guide sets out the escalation route to the SP and then to a magistrate.
What to avoid
Do not guess at facts you are unsure of, never sign a blank page, and never sign a statement that has not been read back to you.
If you are a witness
You can set an FIR in motion without being the victim. A relative, a passer-by, even an anonymous caller can report a cognizable offence.
Getting updates
Under the 2023 codes you are entitled to a progress update within ninety days. Most state portals also allow status lookup by FIR number.
What to state
Date, time and exact place, what was done and by whom, the value of anything lost, and any injury caused.
Which Police Station Has Jurisdiction Over My Address?
Every police station in Kolkata is assigned a defined geographical area — its jurisdiction. As a rule the station covering the place where the incident happened is the one that investigates, not the station nearest your home.
This trips people up constantly. A bag stolen on a train belongs to the Government Railway Police for that section of track. A car broken into in a mall car park belongs to the station covering the mall, even if you live thirty kilometres away. Online fraud follows where the loss occurred — generally wherever you are in Kolkata.
Zero FIR removes the burden of working this out. Introduced after the Justice Verma Committee, it lets you register an FIR at any station regardless of jurisdiction. The station numbers it zero, records the complaint in full, takes urgent action such as a medical examination, then transfers the file onward.
A station refusing a Zero FIR is not exercising discretion — it is committing an offence under Section 199 BNS, and for sexual offences that carries up to two years. The practical takeaway: in an emergency go to whichever station you can reach fastest. Sorting out jurisdiction is the police's job, not yours.
What Should a Woman Know Before Going to a Police Station in Kolkata?
Indian law gives women and children procedural protections that go well beyond ordinary practice, and every station — New Market Police Station included — must honour them. Knowing they exist is often the difference between a complaint being taken seriously and being talked out of the door.
For women
- A woman cannot be arrested between sunset and sunrise without a magistrate's written permission.
- A statement about a sexual offence must be recorded by a woman officer, at a place of the survivor's choosing — including her home.
- Workplace harassment is covered by the POSH Act, 2013, which requires an Internal Committee at every employer.
- Every station must run a Women's Helpdesk, staffed by a woman officer wherever posting strength allows.
- The survivor's identity may not be disclosed — publishing it is itself an offence.
For children
- The officer recording a POCSO statement must not be in uniform, and the child must never be made to meet the accused.
- CHILDLINE 1098 operates round the clock and will physically reach a child in distress.
- Offences against children are handled under POCSO, 2012, which mandates child-friendly procedure throughout.
- Reporting a known or suspected sexual offence against a child is legally compulsory — silence is itself punishable.
- Children in conflict with the law go before the Juvenile Justice Board, never a regular lock-up.
Helplines: 1091 women's helpline, 181 domestic abuse, 1098 CHILDLINE, 112 any emergency. All free, all twenty-four hours, all working from a phone with no balance. See every emergency number explained.
What Should I Do in the First Hour After Being Scammed?
Cyber fraud is the fastest-growing category of crime reported in Kolkata, and the one where speed matters most. Money leaving your account passes through mule accounts within minutes. Once withdrawn as cash or converted to crypto, recovery is close to impossible.
That is why 1930 exists. Run under the Indian Cyber Crime Coordination Centre, it plugs into the system that can send a freeze instruction to the receiving bank in near real time. That window is the golden hour.
Call 1930 first — before your bank, before posting about it, before going to a station. Have the transaction ID, amount, time and your account number ready. Follow with a written complaint at cybercrime.gov.in, which returns a trackable acknowledgement number.
You may also report at any station including New Market Police Station. None may refuse for want of a cyber cell or because the offender is in another state — the loss occurred where you are. Our cybercrime reporting guide walks through the evidence to preserve.
Matrimonial fraud
Long-running fake relationships on matrimonial sites ending in a money request.
Investment fraud
Trading and crypto groups promising guaranteed returns, usually run through messaging apps.
UPI & bank fraud
Fake collect-requests and calls impersonating bank staff asking for an OTP. No bank ever asks for an OTP.
Job and task scams
Small payments for 'tasks' that build trust before a large deposit is demanded and vanishes.
What Else Do Police Handle in Kolkata?
Missing persons
Carry a recent photograph, a description of clothing, details of any phone or vehicle, and the names of friends and places frequented.
There is no waiting period. The twenty-four hour rule is a myth with no basis in law, and the Supreme Court has directed that reports be registered immediately.
Traffic matters
Road accidents are cognizable. Call 112 immediately and do not move vehicles unless someone needs hospital — Good Samaritan guidelines protect rescuers, and no hospital may refuse emergency treatment or demand payment first.
For a hit-and-run, note whatever registration you can, look for nearby CCTV or dashcam footage, and register an FIR the same day.
Lost and found
Lost documents and belongings are recorded as an NC, and that copy is what banks, insurers, the RTO and passport authorities require before issuing duplicates.
Many urban forces now accept lost-article reports online and email a downloadable certificate — worth checking before travelling to a station.
What Are the Different Rooms in a Police Station For?
Behind the front counter a station splits into distinct functions, and going straight to the right one is the difference between twenty minutes and half a day.
The front desk is staffed continuously, including at night and on holidays. The duty officer there is your first contact for everything. If unsure whom to see, start here.
The writer or record room keeps the registers: FIR, NC, the general diary logging every event of the day, and the roznamcha recording officers' movements. Your free copy is produced here.
The malkhana is the secured store for seized and recovered property — where anything of yours sits until a court orders its release on superdari. The lock-up holds people in custody, never beyond twenty-four hours without a magistrate, never women overnight without a woman constable, and never a juvenile.
Most stations are busiest between ten and one. If your matter is not urgent, arriving early or late afternoon means a shorter wait — or skip the trip and check which station is actually closest to you first.
What Rights Do I Have If I Am Arrested?
Walking into a police station does not suspend your constitutional rights. Articles 20 and 21, reinforced by the Supreme Court in D.K. Basu v. State of West Bengal (1997), protect every person in India — complainant, witness or arrested person alike, and whether you are at New Market Police Station or anywhere else.
On arrest the officer must state the grounds, wear visible identification of name and rank, and prepare an arrest memo attested by a family member or a respectable local person, recording the time and place. You may have one friend or relative informed.
You must be produced before a magistrate within twenty-four hours excluding travel. Custody beyond that needs judicial authorisation. You may meet a lawyer of your choice during interrogation, and receive a medical examination every forty-eight hours.
Women cannot be arrested before sunrise or after sunset without a magistrate's prior written permission, and any arrest or search of a woman must be by a woman officer — see our women's safety guide. Anyone under eighteen goes before the Juvenile Justice Board, never an ordinary lock-up.
As a complainant, Section 179 BNSS matters too: a woman, anyone under fifteen or over sixty, and anyone with a disability or acute illness cannot be compelled to attend a station outside their district. In those cases the police must come to you.
What Should I Avoid Doing at a Police Station?
Believing the 24-hour myth
There is no waiting period before reporting a missing person. Any station saying otherwise is wrong, and for a child it is seriously wrong.
Calling the bank before calling 1930
For online fraud the freeze instruction comes through the 1930 system. Minutes on hold with your bank are minutes the money keeps moving.
Not noting the officer's details
Record the name, rank and buckle number of whoever handles your matter. Every escalation route asks for it.
Waiting to 'gather more proof'
You do not need a complete case to report. Police have investigative powers you do not — delay only loses evidence.
Deleting the evidence
Screenshots, chat logs, call records and emails are evidence. Embarrassment is not a reason to destroy your own case.
Accepting a verbal refusal
If a station refuses a cognizable offence, ask in writing, then escalate to the SP or a magistrate under Sec. 175(3) BNSS.
None of this is legal advice. For a matter already in court, or a serious allegation against you, speak to a qualified advocate. Free legal aid is available to every woman, every child and anyone below the income threshold through the District Legal Services Authority — start with our help guides.
More Help and Reference
New Market Police Station: Frequently Asked Questions
Common questions about visiting, contacting and filing complaints at New Market Police Station in Kolkata.
What is the phone number of New Market Police Station?
The listed telephone number for New Market Police Station is 033-2217-7397. Use it for non-urgent enquiries — confirming the station handles your matter, checking which documents to bring, or asking whether a particular officer is on duty. In an emergency dial 100 or 112 instead, which reaches the West Bengal control room and can dispatch the nearest unit.
See other stations near this oneWhere is New Market Police Station located?
New Market Police Station is located at 133/2, S.N. Banerjee Road, Kolkata-700013 in Kolkata, Kolkata district, West Bengal, PIN code 700013. The map on this page gives turn-by-turn directions from wherever you are.
All police stations in KolkataWhat are the opening hours of New Market Police Station?
New Market Police Station is open twenty-four hours a day, seven days a week, including public holidays, with a duty officer always at the front desk. It is busiest between roughly 10am and 1pm, so for anything non-urgent an early-morning or late-afternoon visit usually means a shorter wait.
Can I file an FIR at New Market Police Station?
Yes. New Market Police Station must register a First Information Report for any cognizable offence under Section 173 BNSS and cannot refuse. You are entitled to a free copy before you leave. Under Zero FIR the station must also record your complaint even if the offence occurred elsewhere, then transfer the file to the correct jurisdiction.
How to file an FIRHow do I file an NC at New Market Police Station?
Visit New Market Police Station and tell the duty officer what happened. For a non-cognizable matter — most often lost property such as a phone, wallet, passport or vehicle documents — the station records an NC entry and gives you a free copy. That copy is what your bank, insurer, the RTO or the passport office will ask for before issuing a duplicate.
Reporting lost propertyWhich areas fall under New Market Police Station?
New Market Police Station serves the 133/2, S.N. Banerjee Road, Kolkata-700013 area of Kolkata in Kolkata district. Jurisdiction boundaries are set by the West Bengal Police and can be redrawn, so call the station to confirm your address falls under it before travelling.
Police jurisdiction across West BengalWhat happens if New Market Police Station refuses to register my complaint?
Ask for the refusal in writing. Send a written complaint to the Superintendent or Deputy Commissioner of Police for Kolkata by registered post, which Section 173(4) BNSS requires them to act on. If nothing follows, apply to a magistrate under Section 175(3) BNSS, who can order registration.
Escalating a refused complaintDo I have to pay anything at New Market Police Station?
No. Registering an FIR or NC, receiving your free copy, address and tenant verification and lost-property reports are all free government services. No officer is entitled to charge for them. If you are asked for money, report it to the West Bengal Anti-Corruption Bureau or Vigilance Commission.
Can I report a road accident to New Market Police Station?
Yes, for accidents within the Kolkata jurisdiction. But if an accident is unfolding, call 112 first — the control room dispatches police and ambulance together and reaches you faster than travelling to a station. Indian law protects good-faith rescuers, and no hospital may refuse emergency treatment or demand payment first.
Traffic and accident guidanceCan I report cybercrime or online fraud at New Market Police Station?
Yes, and New Market Police Station cannot refuse on the grounds that the offender is elsewhere — jurisdiction follows where the loss occurred. For financial fraud call 1930 before visiting: it connects to the system that can freeze the receiving account, and that window is measured in minutes.
Cybercrime reporting stepsWho is the SHO of New Market Police Station?
The Station House Officer is the Inspector or Sub-Inspector currently in command, and the posting changes periodically with transfers, so we do not publish individual officer names. Ask at the front desk, or call ahead. Both an Inspector and a Sub-Inspector can register an FIR, so you need not wait for a specific officer.
What should I carry when visiting New Market Police Station?
Bring a government photo ID such as Aadhaar, a driving licence or passport, plus anything relating to your matter — bills, receipts, agreements, photographs or screenshots — and the contact details of any witnesses. A short written summary with dates and times makes the visit noticeably faster.
Can I get passport verification done at New Market Police Station?
If your address falls under this jurisdiction, yes — passport applications from PIN code 700013 are routed here automatically once you apply at a Passport Seva Kendra. A beat constable visits your address, so keep Aadhaar, a utility bill and any rental agreement ready.
Police verification explainedAre there other police stations near New Market Police Station?
Yes — Kolkata is served by several stations, and under Zero FIR any of them must record a cognizable complaint regardless of jurisdiction. If this station is not the right one for your matter, or simply not the closest to you right now, the nearby stations listed on this page are all valid alternatives.
All stations in Kolkata